Terms & Conditions

  1. ACCEPTANCE AND RECORD

    By ticking the acceptance box and submitting the registration, the Exhibitor or Media accepts these terms and conditions. The Organizer will record the version of these terms accepted, together with the date, time and IP address of acceptance. That record shall be conclusive evidence of acceptance in the absence of manifest error.

  2. DEFINITIONS

    Organizer: Refers to TravMedia USA LLC, the company responsible for organizing TravMedia's International Media Marketplace 'IMM' North America.

    Exhibitor: Refers to an exhibitor contracting to take a table, sponsorship opportunity, or other commercial benefits at TravMedia's International Media Marketplace 'IMM'.

    Media: Refers to journalists, editors, influencers, and photographers at TravMedia's International Media Marketplace 'IMM'.

    Delegate: Refers to an Exhibitor or a member of the Media, and “Delegates” shall be construed accordingly.

    Booking Form: Refers to the booking or registration form, in any format including online registration, completed by the Exhibitor or Media and accepted by the Organizer, together with the applicable rate card and any commercial terms agreed between the parties in writing.

    IMM: Refers to the marketplace day of TravMedia's International Media Marketplace 'IMM' North America, to be held on January 21, 2027 at the Jacob K. Javits Convention Center, New York.

    Summit: Refers to the TravMedia Summit, to be held on January 20, 2027 at the Jacob K. Javits Convention Center, New York, the day preceding IMM.

    Event: Refers to IMM and the Summit collectively. Where a provision of these terms applies to only one of them, it says so. The first day of the Event is January 20, 2027.

  3. LAW

    This contract includes all terms and conditions, together with any express terms agreed between the parties in writing (including by email) between the Organizer and the Exhibitor / Media.

    Exhibitor:

    Changes to these terms and conditions will only be effective if they are made in writing and signed by an authorized official of TravMedia, save where these terms expressly provide otherwise, and shall be of no effect if they increase the liabilities of the Organizer or its employees and agents. Nothing in this contract shall create any rights for third parties. No variation to this contract shall create any such rights unless expressly so stated in any such variation. The Exhibitor expressly acknowledges that this contract constitutes the entire agreement between the Exhibitor and the Organizer relating to the subject matter hereof and supersedes all prior agreements, arrangements, or understandings in connection with the subject matter hereof. Save as expressly provided in the Payment and Variation sections of these terms, no variation of or amendment to this contract shall be valid unless made in writing and signed by or on behalf of both the Organizer and the Exhibitor. The failure of the Organizer at any time to enforce any provision of this contract shall not affect its rights thereafter to require complete performance by the Exhibitor, nor shall the waiver of any breach of any such provision be taken or held to be a waiver of any subsequent breach or of the provision itself. This contract shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. The Exhibitor agrees to submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

  4. PAYMENT

    Exhibitor: Exhibitors will not be allowed to exhibit at the Event unless they have paid in full their fees due on the Booking Form within the payment period stated on the invoice sent to the Exhibitor. In the case of Exhibitors making a booking within the final 30 days before the Event, the invoice must have been paid in full at least seven days prior to the Event itself. In the event of total or partial non-payment, the Organizer shall be within its legal rights to withdraw any support or services from the Exhibitor until all outstanding invoices have been paid. Exhibitors shall be responsible for paying any amounts due for support or ancillary services in connection with their involvement at the Event and doing so in line with the terms on payment dates (above).

    Currency and deductions: All fees are stated and payable in United States dollars (USD). All sums are payable in full without set-off, counterclaim or deduction. Where the Exhibitor is required by law to withhold or deduct any amount from a payment, the Exhibitor shall increase the sum payable so that the Organizer receives the amount it would have received had no withholding or deduction been made. The Exhibitor shall bear all bank, transfer and currency conversion charges.

    Payment Tier Escalation: Exhibitors who register during any promotional or early-bird pricing period must complete payment in full within thirty (30) days of registration to secure that pricing tier. If payment is not received within that period, the Organizer may, on written notice to the Exhibitor, reprice the registration at the pricing tier in effect on the date that notice is given, and the Exhibitor shall pay the adjusted amount within fourteen (14) days of the notice. The Exhibitor agrees that repricing under this clause is a variation expressly permitted by this contract and does not require further signature by either party. This clause may be applied more than once, each application requiring its own written notice and its own fourteen (14) day payment period. This clause applies to table bookings only. Sponsorships and other individually contracted commercial agreements are subject to the payment dates set out in the relevant agreement, and the remaining provisions of this Payment section apply to them.

    Late payment: Any sum not paid when due shall bear interest at one and a half (1.5) percent per month, or the maximum rate permitted by applicable law if lower, accruing daily from the due date until payment is received in full. Interest accrues on the amount outstanding from time to time, and where the fee has been adjusted under Payment Tier Escalation, on the adjusted amount from the date it fell due.

    Administration charges: In addition to interest, the Exhibitor shall pay a one-off administration charge of two hundred United States dollars ($200) in respect of each overdue invoice, representing the Organizer's reasonable cost of administering and pursuing the overdue amount. Where any sum remains unpaid more than ninety (90) days after its due date, a further administration charge of two hundred United States dollars ($200) shall become payable in respect of that invoice, representing the Organizer's additional cost of extended recovery activity. No more than two such administration charges shall be payable in respect of any one invoice. The Exhibitor shall also reimburse the Organizer for all reasonable costs of recovering overdue sums, including collection agency fees and reasonable attorneys' fees.

    Non-payment: If the Exhibitor does not pay an adjusted amount within the period stated in a repricing notice, or does not pay any other sum due within fourteen (14) days of written demand, the Organizer may cancel the registration on written notice, and the Exhibitor shall remain liable for the sums that would have been payable on a cancellation made on the date of that notice under the Cancellation section.

  5. SPACE

    Exhibitor: The Exhibitor shall be allocated space at the Event in accordance with the Booking Form but shall not be guaranteed any particular part of the Event floor. The Organizer also holds the right to alter the floor plan after it is first published, without giving notice to the Exhibitor.

    The space secured by an Exhibitor may not be assigned, lent, or given to any other brand than the Exhibitor name identified on the Booking Form, nor may any other benefit secured under this contract be assigned, lent, or given to any other brand, except as expressly permitted under the Attendance section of these terms.

  6. PROMOTION

    Exhibitor: Exhibitors may not allow any other brand or person unconnected with the Exhibitor's name as identified on the Booking Form to promote the Exhibitor brand, or any other brand, or distribute information relating to the Exhibitor brand, or any other brand, during the Event. This shall not apply to any subsidiary or connected brands of the Exhibitor listed on the Booking Form and which are agreed with the Organizer by virtue of the Booking Form.Exhibitors may not allow any other brand or person unconnected with the Exhibitor's name as identified on the Booking Form to promote the Exhibitor brand, or any other brand, or distribute information relating to the Exhibitor brand, or any other brand, during the Event. This shall not apply to any subsidiary or connected brands of the Exhibitor listed on the Booking Form and which are agreed with the Organizer by virtue of the Booking Form.

  7. DURATION

    Exhibitor: IMM shall run from 7:30 am – 7:30 pm EST, and Exhibitors must make sure their table(s) are manned by nominated staff (only) during the published appointment hours, and at all times at which the Exhibitor has a confirmed appointment.

    Media: IMM shall run from 8:00 am – 7:30 pm EST.

  8. APPOINTMENTS AND PREFERENCING

    The Event schedule is generated from the preferences submitted by Exhibitors and Media through the Event platform during the preferencing period notified by the Organizer. It is the responsibility of each Exhibitor and each member of the Media to submit their preferences within that period. An Exhibitor or member of the Media who does not do so may receive few or no pre-scheduled appointments, and the Organizer shall have no liability in that event. Appointments are matched on the preferences of both parties, and the Organizer does not warrant any minimum number of appointments, nor the attendance of any Exhibitor or member of the Media at any appointment.

  9. ADMISSION

    Admission into the Event for Exhibitors / Media shall be by personalized registration.

  10. SUMMIT ATTENDANCE

    The Summit is available only as an addition to participation at IMM. Only an Exhibitor contracted to take a table at IMM may register delegates for the Summit, and Summit places may not be purchased or held by a company that is not exhibiting at IMM, save with the prior written agreement of the Organizer. This restriction does not apply to Media, to sponsors, to speakers, or to guests of the Organizer. Where an Exhibitor cancels its IMM participation, or its IMM registration is cancelled by the Organizer under these terms, any Summit places held by that Exhibitor are cancelled at the same time and are refundable only to the extent provided in the Cancellation section. Summit places may not be retained, transferred, or converted into a separate Summit-only booking.

  11. EXHIBITS

    Exhibitor: The Organizer shall be entitled to ask an Exhibitor to remove an exhibit or promotional literature if the Organizer believes the item is libelous, obscene, or otherwise likely to damage the good reputation of the Event.

  12. OCCUPATION OF SPACE

    Exhibitor: The Exhibitor shall prepare their table by the time the Event is open. Any Exhibitor who has not done so may be deemed to have canceled and may have their appointments and table reallocated to another Exhibitor, without refund of any fees paid. No Exhibitor may vacate their table before the time at which the Event closes.

  13. LOSS, THEFT OR DAMAGE

    Exhibitor: The Organizer shall not be responsible for the loss, theft, or damage to any items brought to the Event by the Exhibitor and the Exhibitor's staff. The Exhibitor is therefore advised to insure its belongings separately.

    Media: The Organizer shall not be responsible for the loss, theft, or damage to any items brought to the Event by the Media.

  14. SHOW PROGRAM

    The Organizer shall not be responsible for any errors or omissions in the official Show Program.

  15. EXHIBITOR INFORMATION

    The Organizer shall not be responsible for any errors or omissions on the Event platform. All Exhibitors are responsible for the information displayed on the Event platform and at their table(s). The Exhibitor shall ensure that its Event platform profile is accurate, complete and kept up to date, and shall not use the platform to promote any brand other than as permitted under the Promotion section.

  16. MEDIA INFORMATION

    The Organizer shall not be responsible for any errors or omissions on the Event platform.

  17. MEDIA ATTENDANCE

    Media places at the Event are allocated at the Organizer's sole discretion, are personal to the individual to whom they are issued and may not be transferred without the Organizer's written consent. Media who accept a place and then fail to attend, or who fail to attend confirmed appointments without reasonable notice, may be excluded from future events at the Organizer's sole discretion. Where the Organizer has incurred hosted costs on behalf of a member of the Media, including travel and accommodation, and that person fails to attend without reasonable notice, the Organizer reserves the right to recover those costs.

  18. INTELLECTUAL PROPERTY AND MARKETING LICENCE

    The Exhibitor grants the Organizer a non-exclusive, royalty-free, worldwide licence to use the Exhibitor's name, trading names, logos and brand assets, together with any copy, images or other material supplied by the Exhibitor, for the purposes of promoting, delivering and reporting on the Event, in any medium. The Exhibitor warrants that it has the right to grant this licence and that the material supplied does not infringe the rights of any third party. This licence continues after the Event in respect of archive, case study and retrospective promotional material.

  19. CANCELATION

    Exhibitor: A completed Booking Form is deemed conclusive evidence of the Exhibitor's agreement to pay in full for attending the Event. Once completed, any amounts unpaid will be due to the Organizer under the Contract in line with these terms and conditions.

    Exhibitor cancellations received in writing more than eighty (80) days before the first day of the Event, being on or before 31 October 2026, will receive a refund of the fees paid, less a non-refundable administration fee of fifteen (15) percent of the total contracted fee.

    Exhibitor cancellations received in writing eighty (80) days or fewer, but more than fifty (50) days, before the first day of the Event, being between 1 November 2026 and 30 November 2026 inclusive, will receive a refund of fifty (50) percent of the total contracted fee. No refund payable under this section shall be less than zero, and the Exhibitor shall have no liability for costs beyond the contracted fee.

    Cancellations received fifty (50) days or fewer before the first day of the Event, being on or after 1 December 2026, and any no-shows, will not be eligible for a refund, and the full contracted fee shall remain due and payable.

    Where the fee has been adjusted under Payment Tier Escalation, refunds under this section are calculated on the adjusted fee last invoiced to the Exhibitor.

    All cancellation notices must be received in writing at imm@travmedia.com and imm.accounts@travmedia.com.

    In agreeing with all the above terms, you also acknowledge that TravMedia will not be held liable for any financial responsibilities incurred on the part of individual delegates or organizations, including travel or insurance.

  20. INDEMNITY

    Exhibitor: Unless otherwise stated, the Exhibitor shall indemnify the Organizer and its employees and agents against all claims, costs, demands, proceedings, and losses (including negligence) whatsoever made against or incurred by the Organizer (or such other persons as aforesaid) resulting from the Exhibitor exhibiting, advertising, promoting, selling, or supplying any goods or services at the Event.

  21. INSURANCE AND EXCLUSIONS

    Exhibitor:
    (i) The Organizer, its officers, employees, servants, or agents shall not be liable for any loss or damage (including consequential or indirect loss or damage) suffered by the Exhibitor, its officers, employees, agents, contractors, or invitees, whether such loss or damage arises from breach of a duty in contract, or tort, or in any other way, and which shall include (but not by way of limitation) loss of profits, loss of contracts and loss of or damage to property or goods of the Exhibitor or any person.

    (ii) The Organizer shall not be liable with respect to any contract entered into between the Exhibitor and any official third-party contractor appointed by the Organizer for the negligence or default of any such contractor or its officers, employees, or agents.

    (iii) Nothing in this contract excludes or limits the liability of the Organizer for death or personal injury caused by the Organizer's negligence or for fraud or fraudulent misrepresentation for any other matter for which it would be illegal for the Organizer to exclude or attempt to exclude its liability.

    (iv) Subject to sub-clause (iii), the maximum aggregate liability of the Organizer to the Exhibitor under or in connection with this contract, whether arising in contract, tort, breach of statutory duty or otherwise, shall not exceed the total fees actually paid by the Exhibitor to the Organizer in respect of the Event.

  22. CODE OF CONDUCT AND CONSEQUENCES

    Event organizers reserve the right to revoke a Delegate's pass and expel them from the event without refund for any behavior deemed inappropriate or disruptive. Such behavior includes, but is not limited to:

    • Harassment of any kind, including verbal, physical, or sexual harassment
    • Discriminatory language or actions based on race, gender, sexual orientation, religion, disability, or any other protected characteristic
    • Disruptive behavior during sessions, including excessive noise or interruptions
    • Intoxication or substance abuse
    • Damage to event property
    • Violation of any applicable laws or regulations

    Event organizers will investigate any reported incidents of misconduct and take appropriate action, which may include issuing a warning, revoking the Delegate's pass, or involving law enforcement if necessary. Incidents should be reported to the Organizer at imm@travmedia.com or to any member of the Organizer's on-site team.

  23. COMPETING EVENTS

    Delegates are prohibited from organizing or promoting any competing events during the period beginning twenty-four (24) hours before the Event opens and ending twenty-four (24) hours after it closes without the express written consent of the event organizers. Competing events include, but are not limited to:

    • Meetings, seminars, or workshops with similar themes or target audiences
    • Social gatherings or networking events that may draw attendees away from the main event
    • Promotional activities or marketing campaigns for competing products or services

    Event organizers reserve the right to take appropriate action against Delegates who violate this policy, including revoking their pass and expelling them from the event without refund.

  24. POSTPONEMENT OR VARIATION

    Exhibitor:

    (i) The Organizer and its respective officers, agents, and employees shall not be liable for loss, damage or delay resulting from acts of God, acts of war, adverse weather, civil commotion, strikes or lock-outs, intervention or regulation, military activity or any other circumstances which shall make it impossible or inadvisable to hold the Event on the designated dates, and the Organizer reserves the right to reschedule the Event to another date (subject to the overriding terms of point ii below). Furthermore, the Organizer will not be responsible to the Exhibitor should any conflicts or misinterpretations arise with its sponsors, agents, or other bodies regarding any and all aspects of the Event that may affect the Exhibitors. The Exhibitor is recommended to adequately insure their participation expenses in case of such cancellation. Where the Event is rescheduled, all sums paid by the Exhibitor shall be applied to the Exhibitor's participation at the rescheduled Event and no refund is payable by reason of the rescheduling. The Exhibitor's inability to attend the rescheduled date does not entitle the Exhibitor to any refund or to release from sums due. The Exhibitor acknowledges that the Organizer will have sustained damages and losses as a result of the rescheduling, and waives all claims for damages or compensation against the Organizer.

    (ii) The Exhibitor shall not have any claim against the Organizer with respect to any loss or damage whatsoever consequent upon the Event failing to be held or canceled by the Organizer for lack of sufficient support.

    (iii) If the Event is canceled outright and is not rescheduled, any payment made by the Exhibitor will be set against the costs incurred by the Organizer in respect of the Event, and any balance remaining will be held as a credit against the Exhibitor's participation in the next edition of the Event, valid for twenty-four (24) months from the originally scheduled date.

    The Exhibitor acknowledges that the Organizer shall not be held responsible for the failure of all or any other contracted Exhibitors to attend the Event or the failure of any number of delegates to attend the Event for any reason. While the Organizers shall act in good faith, the name of any Exhibitor which may appear on any Event program or table number or any statement made by or on behalf of the Organizer that any Exhibitor is booked to attend the Event provisionally or otherwise shall not constitute any warranty, representation or undertaking by the Organizer that any such Exhibitor will attend.

    Media:

    (i) The Organizer and its respective officers, agents, and employees shall not be liable for loss, damage or delay resulting from acts of God, acts of war, adverse weather, civil commotion, strikes or lock-outs, intervention or regulation, military activity or any other circumstances which shall make it impossible or inadvisable to hold the Event on the designated dates, and the Organizer reserves the right to reschedule the Event to another date (subject to the overriding terms of point ii below). Furthermore, the Organizer will not be responsible to the Media should any conflicts or misinterpretations arise with its sponsors, agents, or other bodies regarding any and all aspects of the Event that may affect the Media. The Media acknowledges that if the Event is rescheduled, the Organizer will have sustained damages and losses as a result, and the Media hereby waives all claims for damages or compensation against the Organizer.

    (ii) The Media shall not have any claim against the Organizer with respect to any loss or damage whatsoever consequent upon the Event failing to be held or canceled by the Organizer for lack of sufficient support.

  25. SETTING UP TABLES

    Exhibitor:
    (i) The Exhibitor hereby acknowledges that the Organizer has appointed official contractors in conjunction with the Venue Owner to set up the Event. Where directed by the Organizer, the Exhibitor must use these contractors to help set up the Exhibitor's table(s). However, an Exhibitor may be permitted to appoint another contractor to design and set up their Event table, a sponsored table, or other dedicated space, subject to the Organizer being formally advised in writing in advance of the show. Tables and other dedicated spaces may only be created whose design specifications have been approved in advance by the Organizer and Venue Owner.

    (ii) Tables shall not obstruct the view of adjoining Exhibitors nor be operated in any manner objectionable to other Exhibitors. All lighting within the Event must be arranged and operated so as not to be distracting to adjacent Exhibitors. Video, sound, and other technical equipment must be operated in a manner acceptable to the Organizer. The Organizer's decision on whether any such item is acceptable shall be final.

    (iii) The Exhibitor acknowledges that it has responsibility for the furniture, fixtures, and fittings hired through the Organizer or its contractors and will pay for any damage or loss thereto.

    (iv) All materials used for building, decorating or covering tables must be non-flammable. Exhibitors must comply with all instructions given by the relevant authorities to avoid the risk of fire or any other risk.

    (v) The following are excluded from the Event without prior approval of the Organizer: lasers, explosives, detonating or fulminating compounds, and all dangerous or harmful substances, including primings and fireworks. All such objects can only be used in the form of imitations and on the condition they contain no flammable matter.

  26. ATTENDANCE

    Exhibitor: The Organizer is not responsible for assisting the Exhibitor in obtaining a passport and visa for entrance into the country where the Event is to be held. The fact that the Exhibitor is unsuccessful in obtaining these documents from the necessary government authorities will not constitute a basis for cancellation of this contract, and it is clearly understood that no refunds whatsoever will be made outside of the above cancellation period. Nor is the price of booking a table supposed to imply any overnight accommodation at any local hotel. Exhibitors are responsible for arranging their own accommodation. The Exhibitor, however, may, subject to the Organizer's prior written approval, which shall not be unreasonably withheld, substitute another party or company who meets the entry and government formalities necessary for entry into the country where the Event is to be held. Such substitution shall be the sole responsibility of the Exhibitor, and any approved substitution is an exception to the assignment restriction in the Space section. The Exhibitor acknowledges that the Organizer shall not be held responsible for the failure of all or any other contracted exhibitors to attend the Event or the failure of any number of attendees to attend the Event for any reason. While the Organizers shall act in good faith, the name of any Exhibitor which may appear on any Event Program or table number or any statement made by or on behalf of the Organizer that any Exhibitor is booked to attend the Event provisionally or otherwise shall not constitute any warranty, representation or undertaking by the Organizer that any such Exhibitor will attend the Event or attend any particular location.

  27. SHIPPING

    Exhibitor: The Organizer and its respective officers, agents, and employees are not responsible for any loss, damage or delay incurred in freight shipments (transport, handling, and clearing) into and out of the country for sponsorship opportunities. Exhibitors must insure against relevant loss.

  28. EXCLUSION OF PERSONNEL

    The Organizer reserves the right in its absolute discretion to exclude any person whose presence is or is likely to be undesirable, and the Organizer may exercise such rights notwithstanding that any person is the officer, agent, employee, or contractor of the Exhibitor / Media or otherwise in any way connected or associated with the Exhibitor / Media.

  29. GROUP TABLES

    Exhibitor: Exhibitors agreeing to book a group of tables, where the brands involved are in some way commercially connected, are responsible for ensuring that all Exhibitors within their group are fully aware of and agree to abide by this contract. The contracting Exhibitor remains liable for the fees due in respect of every table in the group.

  30. DATA PROTECTION

    The Organizer will process personal data provided on the Booking Form and through the Event platform in accordance with applicable data protection law and with the Organizer's privacy policy. Personal data is processed in the United States. Personal data will be used to administer the Event, to arrange and manage appointments between Exhibitors and Media, to provide Delegate details to other Delegates for the purpose of those appointments, and to communicate with Delegates about the Organizer's events and services.

  31. VARIATION

    The Organizer may vary these terms and conditions on reasonable written notice to Exhibitors and Media in advance of the Event. No such variation shall increase the fees payable by an Exhibitor who has already contracted, save as expressly permitted under Payment Tier Escalation.

  32. IMM MARKETING

    By registering for the Event, each Exhibitor and each member of the Media consents to being photographed, filmed and recorded at the Event, and grants the Organizer the right to use that photography, video and audio, including images of Exhibitors' promotional materials and of Event attendees, in any print, online or broadcast material relating to the Organizer's events, without further consent, notification or compensation. A Delegate who does not wish to appear in such material must notify the Organizer in writing at imm@travmedia.com before the Event.

  33. ORGANIZERS:

    TravMedia USA LLC
    401 East 34th Street Suite S20H
    NY NY 10016
    Tel: +1 212 808 0811
    Email: usa@travmedia.com
    Version 2.0, issued 8 September 2026. These terms supersede all previous versions.